Planning & Development Services
Revised Construction Advisory Effective 12/21/2020 Please be advised that Santa Clara County has issued a Revised Mandatory Directive for Construction Projects. Violations of the public health orders are subject to civil and/or criminal enforcement, including but not limited to fines and penalties, suspension or revocation of permits or licenses, stop-work orders, refusals to inspect, and other consequences. Before scheduling an inspection, you must implement Appendix A and either Appendix B-1 or B-2, as appropriate, of the County Health Order. |
Planning and Development Services proudly introduces: The Online Permit Services System!
By offering online permit services, the City can continue to serve customers while sheltering in place. After discussing your project with a Planner, begin a pre-application by following these instructions and to learn more click here. |
Planning Application Intake Appointments:
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Due to the Shelter in Place Order, Planning & Development Services staff are working remotely. Walk-in services are not available. |
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To our valued customers: As you know, the ongoing COVID-19 pandemic has impacted us all. Impacts to our organization include a reduction in staff and other resources. Please know we are working hard to respond as quickly as we can to your inquiries, but it may take longer than usual during this time. Please refrain from calling multiple staff, as several team members responding to you will further reduce resources. We thank you for your patience and understanding during this difficult time.
Ordinance Addresses Expired Building Permits & Planning Applications/Entitlements
On May 4, 2020, the Palo Alto City Council adopted Ordinance 5496 which temporarily suspends the expiration of Building Applications, Building Permits, Planning Applications, and Planning Entitlements. The ordinance automatically extends these applications and permits if they were valid and not in ‘expired’ status as of March 16, 2020.
Planning Applications/Entitlements and Building Applications/Permits that were in ‘ACTIVE’ status on March 16, 2020 will be automatically extended after the Shelter in Place (SIP) order is lifted. No action is required on your part. The extensions will be automatically administered by City staff.
Planning Applications/Entitlements and Building Applications/Permits expired or not valid prior to March 16, 2020 are not eligible for the automatic permit extension. Applicants and permit holders must apply for reactivation of their permits and applications. Please fill out a request form to reactivate building permits and email completed form to expiredpermits@cityofpaloalto.org. Please email expiredpermits@cityofpaloalto.org or call (650) 329-2288 if you have additional questions regarding expired building permits. For questions on expired Planning Applications/Entitlements, please contact Planner on Duty at (650)617-3117 or email Planner@CityofPaloAlto.org.
Schedule Inspections with Accela Citizen Access or PA iRequest App
Scheduling inspections with Accela Citizen Access (ACA) or the PA Inspection Request Mobile App (PA iRequest) Now Available!
In accordance with the City of Palo Alto’s protocols to ensure compliance with Santa Clara County’s Public Health Order, applicants who wish to schedule inspections online with Accela Citizen Access (ACA) or the Palo Alto Inspection App (PA iRequest for iOS and Android) must complete the “Inspection Screening Form” and email the completed form to inspectionscreeningform@cityofpaloalto.org.
City staff will review the form and reply back with further instructions on utilizing ACA or the PA iRequest App for scheduling of inspections. Only one completed screening form is required for each permit and is valid for all inspections required for the scope of the permit.
What We Do
Planning & Development Services (PDS) Department provides the City Council and community with creative guidance and effective implementation of land use development, planning, transportation, housing and environmental policies, plans and programs in order to maintain and enhance the City’s safety, vitality, and attractiveness.
Functional Areas
The PDS Department includes the following functional areas.
- Development Services
- Long Range Planning
- Current Planning
- Historic Preservation Planning
- Transportation (including Safe Routes to School, Parking & Traffic Engineering)
- Code Enforcement
Note: Building permits and general zoning and development review are handled by the Planning & Development Services.
Popular Places
Check out some of the most commonly visited pages on our website.
- 2030 Comprehensive Plan
- Accessory Dwelling Unit (ADU) Ordinance Update
- City of Palo Alto Municipal Code
- Development Forms and Applications
- Housing Work Plan
- North Ventura Coordinated Area Plan
- Priority Development Areas (PDAs) and Priority Conservation Areas (PCAs)
- Parcel Reports
- Parking
- Traffic and Zoning Concerns
- PDS Director Interpretations
Contact Us
Please follow the below links to learn how to connect with us in person or by phone or email.