Planning & Development Services

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Due to the Shelter in Place Order, Planning & Development Services staff are working remotely. No walk-in services are available at City Hall nor the Development Center until further notice.

To reach Development Center staff, please call 650-329-2496. Learn more about phone services here.

For general planning questions, please call 650-617-3117 or email Planner@CityofPaloAlto.org.

To schedule a building inspection for housing construction, residential construction, or emergency repairs, please download the "iRequest" mobile app or call 650-329-2496 and press 2.

To report a code violation, please use 311 or call our Code Enforcement Team at 650-329-2605. At this time, in accordance with the Shelter in Place Order, Code Enforcement staff are not performing on-site inspections.

For COVID-19 related questions, please call the Community Support Call Center at (650) 272-3181.

 

What We Do

Planning & Development Services (PDS) Department provides the City Council and community with creative guidance and effective implementation of land use development, planning, transportation, housing and environmental policies, plans and programs in order to maintain and enhance the City’s safety, vitality, and attractiveness.

Functional Areas 

The PDS Department includes the following functional areas.

Note: Building permits and general zoning and development review are handled by the Planning & Development Services.


Popular Places

Check out some of the most commonly visited pages on our website.


Contact Us

Please follow the below links to learn how to connect with us in person or by phone or email.