IT Strategy
We partner with City departments by providing technology leadership to deliver secure, reliable, and cost-effective solutions in support of Council priorities and City initiatives. Our goal is to be a trusted partner in enabling the City to transform through innovative digital strategies and solutions.
IT Guiding Principles:
Secure, Reliable, Compliant |
Design, deliver and manage IT data and solutions to be secure, reliable and compliant with applicable policies and regulations. |
Keep it Simple and Practical |
Deliver technology solutions that are fit-for-purpose without over-engineering. |
Focus on Value |
Evaluate all solutions with a focus on managing risk while optimizing Cost of Ownership and Return on Investment. |
Stakeholder Collaboration and Engagement |
Proactively partner with stakeholders to develop and deliver first rate solutions and support. |
Innovation |
Apply technology innovations to improve business processes, enhance services and enable new services. |
IT Strategy Goals at a Glance
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- Foster a "Trusted Partner" mindset with our stakeholders by providing the right solutions at the right time.
- Cultivate an environment in which IT works effectively to address City challenges.
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- Maintain and enhance City cybersecurity posture.
- Develop IT and data governance frameworks.
- Deliver modern, scalable, reliable, and secure technology solutions.
- Provide quality, timely and responsive service across all platforms and environments.
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- Proactively seek innovative solutions to support Council priorities and City initiatives.
- Deliver technology solutions and capabilities that maximize staff productivity.
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- Enhance our culture to attract and retain top quality IT staff.
- Create opportunities for staff to improve skills and learn new technologies.
- Develop high performing teams to deliver superior business results.
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