IT Strategy

We partner with City departments by providing technology leadership to deliver secure, reliable, and cost-effective solutions in support of Council priorities and City initiatives. Our goal is to be a trusted partner in enabling the City to transform through innovative digital strategies and solutions.

 

IT Guiding Principles: 

Secure, Reliable, Compliant	Design, deliver and manage IT data and solutions to be secure, reliable and compliant with applicable policies and regulations.
Keep it Simple and Practical	Deliver technology solutions that are fit-for-purpose without over-engineering.
Focus on Value	Evaluate all solutions with a focus on managing risk while optimizing Cost of Ownership and Return on Investment.
Stakeholder Collaboration and Engagement	Proactively partner with stakeholders to develop and deliver first rate solutions and support.
Innovation	Apply technology innovations to improve business processes, enhance services and enable new services.

 

 

IT Strategy Goals at a Glance 

	Foster a "Trusted Partner" mindset with our stakeholders by providing the right solutions at the right time. Cultivate an environment in which IT works effectively to address City challenges.
	Maintain and enhance City cybersecurity posture. Develop IT and data governance frameworks. Deliver modern, scalable, reliable, and secure technology solutions. Provide quality, timely and responsive service across all platforms and environments.
	Proactively seek innovative solutions to support Council priorities and City initiatives. Deliver technology solutions and capabilities that maximize staff productivity.
	Enhance our culture to attract and retain top quality IT staff. Create opportunities for staff to improve skills and learn new technologies. Develop high performing teams to deliver superior business results.