Sign up for Palo Alto FireMed

The Palo Alto FireMed program is a monthly subscription service that provides you peace of mind during medical emergencies that require an ambulance ride to the hospital and helps the Palo Alto Fire Department continue providing high quality fire and emergency medical services to the community.

Online

Step 1.Understanding the Requirements

  • Subscriber must be City of Palo Alto resident or business
  • Voluntary monthly program that you can terminate at any time
  • The monthly fee will be added to your City of Palo Alto Utility bill
  • Residential participants: all household members who are permanent residents of the subscribing household will be covered. The program includes umbrella coverage for visitors who need emergency medical transport from a residence that is a program participant. The cost is $8 per month.
  • Business Participants: Palo Alto FireMed covers all employees at the business address or those elsewhere within the City of Palo Alto during the course of their work duties. A business membership does not cover customers or other visitors to the business premises. Monthly fees range from $20-$1,000 per month based on employee head count.
Business Pricing Structure

Tier

Employee Headcount

Monthly Fee

1

0-10

$20

2

11-50

$100

3

51-100

$200

4

101-250

$500

5

251-1000

$1,000

Step 2.Register

Registering online is the quickest way to sign up.

Residential Registration

Business Registration

Step 3.We will contact you

A confirmation email will be sent to you once we confirm your enrollment.

Phone

Step 1.Understanding the Requirements

  • Subscriber must be City of Palo Alto resident or business
  • Voluntary monthly program that you can terminate at any time
  • The monthly fee will be added to your City of Palo Alto Utility bill
  • Residential participants: all household members who are permanent residents of the subscribing household will be covered. The program includes umbrella coverage for visitors who need emergency medical transport from a residence that is a program participant. The cost is $8 per month.
  • Business Participants: Palo Alto FireMed covers all employees at the business address or those elsewhere within the City of Palo Alto during the course of their work duties. A business membership does not cover customers or other visitors to the business premises. Monthly fees range from $20-$1,000 per month based on employee head count.
Business Pricing Structure

Tier

Employee Headcount

Monthly Fee

1

0-10

$20

2

11-50

$100

3

51-100

$200

4

101-250

$500

5

251-1000

$1,000

Step 2.Give us a call

Fire Department staff will take your information over the phone and enroll you into the program.

(650) 838-2808

Step 3.We will contact you

A confirmation email will be sent to you once we confirm your enrollment.

Email

Step 1.Understanding the Requirements

  • Subscriber must be City of Palo Alto resident or business
  • Voluntary monthly program that you can terminate at any time
  • The monthly fee will be added to your City of Palo Alto Utility bill
  • Residential participants: all household members who are permanent residents of the subscribing household will be covered. The program includes umbrella coverage for visitors who need emergency medical transport from a residence that is a program participant. The cost is $8 per month.
  • Business Participants: Palo Alto FireMed covers all employees at the business address or those elsewhere within the City of Palo Alto during the course of their work duties. A business membership does not cover customers or other visitors to the business premises. Monthly fees range from $20-$1,000 per month based on employee head count.
Business Pricing Structure

Tier

Employee Headcount

Monthly Fee

1

0-10

$20

2

11-50

$100

3

51-100

$200

4

101-250

$500

5

251-1000

$1,000

Information Needed

In your email please provide the following information:

  • Add "Palo Alto FireMed" in the subject line
  • Primary contact First and Last Name
  • Residential or business address of subscriber
  • Primary contact phone number

Step 2.Send us an email

Please email us with your request to sign up.

FireMed@cityofpaloalto.org

Step 3.We will confirm enrollment

A confirmation email will be sent to you once we confirm your enrollment.