Get Involved

Get Involved.  OES manages the city Emergency Services Volunteer (ESV) organization.  Whatever your interest, we can find a role for you.  Explore the websites below to learn more.  

ESV Program
Mission & Concept of Operations:

The mission of the Palo Alto Emergency Services Volunteers (ESV) is to: 1) provide supplemental resources to the professional first responders of the City and surrounding communities and 2) facilitate means for neighbors to help neighbors (including business and other entities). 

The ESV organization supports the mission of the Palo Alto/Stanford Citizen Corps Council (CCC): "The mission of the Palo Alto/Stanford Citizen Corps is to harness the power of individuals, businesses, and organizations through education, training and volunteer service to make communities resilient, safe, strong and prepared to respond to and recover from threats of 1) natural disasters, 2) human-caused disasters, 3) crime, 4) public health emergencies, 5) terrorism, and 6) disasters of all kinds."

The Emergency Services Volunteers nomenclature is an "umbrella" to include all City-sponsored emergency preparedness volunteer programs, such as ARES/RACES (ham radio), Block Preparedness Coordinators (BPC) & Neighborhood Preparedness Coordinators (NPCs), and the Community Emergency Response Team (CERT) volunteers.

According to the Palo Alto Municipal Code (PAMC) Sec. 2.12.070, ESVs are a part of the City's Emergency Organization: "All officers and employees of this city, together with those volunteer forces enrolled to aid them during an emergency, and all groups, organizations, and persons who may by agreement or operation of law ... be charged with duties incident to the protection of life and property in the city during such emergency, shall constitute the emergency organization of the city of Palo Alto." (emph. added)

The Palo Alto Office of Emergency Services (OES) is the sponsor of the ESV program.  Because OES serves all City departments (including Public Safety (Police & Fire), Public Works, Community Services, etc.), ESVs may be deployed, at the discretion of OES, to function in various capacities to suit their requirements or the needs of our mutual aid partners, including Stanford University, Los Altos, Mountain View, Sunnyvale, NASA Ames Moffett Field, etc

Volunteer Program Descriptions:

Neighborhood and Block Preparedness Coordinator Program

The BPC Program trains volunteers to staff BPC positions for each block and Neighborhood Preparedness Coordinators (NPC) for each neighborhood (including businesses/districts or other groups).
Palo Alto CERT Program

Using training learned in the classroom and during exercises, CERT members can assist others in their neighborhood or workplace following an event when professional responders are not immediately available to help.
  Palo Alto ARES/RACES

The Office of Emergency Services administers the auxiliary communications services for the City of Palo Alto.  Auxiliary Communications includes ARES and RACES.  If you live or work in Palo Alto and you are a communications professional, amateur radio operator, or simply interested in radio communications we would welcome your involvement.
Palo Alto Medical Reserve Corps

The Palo Alto MRC functions as a way to locally organize and utilize volunteers who want to donate their time and expertise to prepare for and respond to emergencies and promote healthy living throughout the year.

Want to become an ESV?
Click Here for the ESV Application Form

ESV References:

ESV Policy and SOP Manual 
The mission of the Palo Alto Emergency Services Volunteers (ESV) is to: 1) provide supplemental resources to the professional first responders of the City and surrounding communities and 2) facilitate means for neighbors to help neighbors (including business and other entities). [ more ]
Revised 15 December 2015
Emergency Services Volunteer Map: Neighborhoods & Registered Members
Map of Palo Alto neighborhoods and all registered Emergency Services Volunteers. Take a look and see how many volunteers live in your neighborhood. [ more ]
  ESV Training Program Guide
This guide provides details of course dates and descriptions of course material.
[ more ]
Neighborhood FRS Radio Channels
This document provides the radio channels and NPC name for each neighborhood as of June 8th 2016. We will update this document as we receive updated information from the neighborhoods. 
[ more ]
ESV Exercise and Training Calendar
This calendar provides the training and exercise events sponsored by the City of Palo Alto Office of Emergency Services for the Emergency Services Volunteer Program.  For more information call us at 650-617-3197.
more ]
ESV Photo Gallery
Photos from the award ceremony hosted on the ESV Member website
[ more ]
FRS Radio 101 YouTube Series
Short YouTube tutorial series on using your FRS radio and working with the Damage Assessment Form
[ more ]
  ESV Trifold Brochure
Public Information brochure detailing the different aspects of the ESV Program
[ more ]

ESV Member Website:

The VEOCI Emergency Management System is the home of the new and improved ESV member website. Click the link to go to the VEOCI Dashboard, your "one-stop" ESV information portal.

Last Updated: Aug 31, 2017
Skywarn Class
The City of Palo Alto and The City of East Palo Alto are preparing for severe storm weather and invite you to attend a Weather Spotter Training Course presented by Brian Garcia, Warning Coordination Meteorologist from the National Weather Service.

RSVP on Eventbrite:
Or call 650-853-5939

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