The City of Palo Alto Utilities Water Engineering Section is responsible for planning, designing, budgeting and construction of major capital improvements to the city’s water distribution system. This program replaces approximately 15,000 linear feet of water mains each year. Water Engineering is also implementing an Emergency Water Supply and Storage Project to increase the City’s water system storage and supply reliability during catastrophic emergencies.
The Water Operations Section is responsible for maintaining, operating, and ensuring water quality conforms to drinking water standards.
Watch a video on why it is important to keep our water infrastructure in good shape.
If you need a new Water service or meter installation due to new construction, addition or remodeling of a building in Palo Alto, look at the menu under new services and meters to the left.
Water Cloudiness Does Not Impact Safety Every year there is work on the water supply system, typically in January. During this time, there may be a slight and temporary change in your water. This will not impact its safety or quality. [more]
FAQ's on Water Supply Agreement Frequently Asked Questions about the Water Supply Agreement Between the City and County of San Francisco and Wholesale Customers in Alameda, San Mateo and Santa Clara Counties Revision Date: 5/13/2009
Utilities Operations Office Municipal Service Center 3201 East Bayshore Rd. Palo Alto, CA 94303 Electric Phone: 650-496-6934 Fax: 650-493-8427 Water, Gas, Wastewater Phone: 650-496-6982 Fax: 650-496-6924 Hours: Mon-Fri 7:00-3:30pm
