Electric Engineering and Operations
Palo Alto's Electric Utility System -
Empowering You Every Day!
The job of maintaining and operating the entire electric distribution system falls to both the Engineering and Operations Divisions of the department. The Engineering Division is also responsible for the engineering and construction involved in providing new services and for ongoing electric projects budgeted in the Capital Improvement Program (CIP).
Utility Undergrounding Projects
Since 1965, the Utilities Department has had an ongoing program to convert overhead utility lines to underground. Our underground conversion project map shows areas of the City with underground utilities, as well as currently proposed underground projects.
Prior to an area being proposed and selected for utilities undergrounding, the City must coordinate with local telephone and Cable TV (CATV) companies to also underground their equipment and lines. Underground "district" areas need to meet City guidelines for undergrounding, as well as California Public Utilities Commission guidelines, which dictate requirements for local telephone and CATV companies.
The Electric Utility is proud to have earned this designation year after year by the American Public Power Association based on our superior reliability, safety and system improvement record.
Electric Capital Improvement Program
If you're involved in a new construction, addition or remodeling project in Palo Alto and need a new electric meter or service, let us help you get started with the resources on our New Services webpage.
On July 2, 2018, a mylar balloon caused a power outage for 1,800 customers. This is the second outage in less than 30 days caused by a mylar balloon. Help keep us all safe by choosing an alternative to metallic foil or mylar balloons and hold on to those balloons!
Mylar Balloon Causes Another Power OutageMore...
|City of Palo Alto Utilities crews are providing restoration assistance for damaged power generating facilities, transmission lines and distribution lines, other power equipment impacted by the Northern California wildland fire.|
Palo Alto Utilities Sends Aid to Fire VictimsMore...
Last Updated: Jul 29, 2019