Scam alert notice

Beware: Scam Utility Calls Strike Again

July 2, 2020
Beware of scam callers claiming to be from the City of Palo Alto Utilities. Hang up and call us at (650) 329-2161 to verify your account status. Read More... about Beware: Scam Utility Calls Strike Again
Hetch Hetchy

2019 Water Quality Report Now Available

July 1, 2020
This year's annual water quality report is now available! View it online or request a paper copy. Read More... about 2019 Water Quality Report Now Available
Native plants

Energy & Water Efficiency Workshops

June 15, 2020
Learn how to improve the sustainability of your house, business, & landscape from the comfort of your own home. Read More... about Energy & Water Efficiency Workshops
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Utilities Meter Reading Resumes June 1

May 29, 2020
You may see us in side & backyards reading meters. CPAU meter readers wear uniforms & carry City ID which can be presented upon request. Read More... about Utilities Meter Reading Resumes June 1
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Returning to Work? You May Need to Flush Your Water System

May 21, 2020
If a building has been dormant and vacant during extended shutdown, you may need to flush the water system to remove any stagnant water. Read some... Read More... about Returning to Work? You May Need to Flush Your Water System