City of Palo Alto Homepage
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Location:
250 Hamilton Avenue
Palo Alto, CA 94301
Telephone:
Phone: 650-329-2161
Fax: 650-617-3142
Hours:
Mon-Thu 7:30-5:30 PM
Fri 8-5pm (Closed Alt Fri.)
Residential Customer Rebates and Programs

You CAN save money on your utility bills and reduce carbon emissions that cause global climate change.  Our programs below list a number of ways that you can reduce electric, natural gas, and water waste--lowering your bill and improving life on this earth without any reduction in comfort.  To perform your own Home Energy Analysis please click here.

Saving Energy In the Summer
Tips on Ways to Save Energy in the Summer
( View PDF )
Water Saving Info
Alternatives to lawn and other ways to reduce water waste.
[more]		Don't waste water. Avoid run-off.
SMART Energy Rebate Program
Rebates to install energy efficient electric and gas saving items in your home.
( smart energy rebate program forms and downloads )
[more]
Photovoltaic (PV) Partners Program

CPAU customers can get rebates for installing solar photovoltaic (PV) systems.


( pv forms and downloads )
[more]
Residential New Construction Incentive
Get a rebate for constructing an energy and water efficient home in Palo Alto.
[more]
Rate Assistance Program (RAP)
The City of Palo Alto Utilities offers a 25 percent gas and electric discount to provide financial relief to residents who meet special medical or financial qualifications. Call the Customer Service Center at (650) 329-2333 for additional assistance or download an application form here.


[more]
Water Conservation - Residential
Learn about residential Water Conservation rebates and programs as well as getting an update on current state and local water conditions.
( visit the utilities rebates and programs page )
[more]
PaloAltoGreen Program
The affordable way to support 100% clean wind and solar power. 
( visit the paloaltogreen home page )
[more]		Windmill
Residential Energy Assistance Program
Low income customers can lower their utility bills permanently and improve home comfort with our FREE program.
[more]
Information About Utility Rates
Information about electric, natural gas, water, refuse, storm drain, and sewer connection fees
( Visit the utility home page )
[more]
Solar Water Heating Program
Solar Water Heating systems are a cost-effective way to generate hot water for your home or business. The fuel they use—sunshine—is free.
[more]
Compact Fluorescent Lights and Mercury
Frequently Asked Questions about CFLs, their mercury content, and how to dispose of the bulbs.
[more]
Home Energy Analysis
Use this online energy analysis tool to identify the best way to save energy in your home.
( Home Energy Analysis )
[more]
Refrigerator Recycling Program
Let us pay you $35 to remove your older running refrigerator, taking this high energy user out of service permanently.
[more]
Automatic Bank Draft Program
Fast, convenient, and simple!  Bill payments made easy. Take advantage of our Automatic Bill Payment service, also known as "Bank Drafting."
( utilities forms and downloads )
[more]
Are You Wasting Energy with Phantom Loads?
Many televisions and other electronic equipment use almost as much power when they are off as when they are on.  Find out how to avoid wasting energy through this "phantom load."
[more]
Furnace Replacement
Financial calculator on the payback to replace a furnace.
( visit the development center )
[more]
Utilities Contacts
View contact information, address info, or order a Utilities at a Glance brochure.
[more]
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City of Palo Alto City Hall - 250 Hamilton Ave, Palo Alto, CA 94301 | Main Telephone Number 650-329-2100 8am-5pm M-Th, Alt Fridays