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Utility Service Application Forms & Guidelines

These forms and guidelines are intended for customers needing new utility service connection, upgrade, relocation, or temporary power for a residential, commercial/industrial  construction project.

Contact the Customer Service Center, (650) 329-2161 for service, turn on, turn off, starting  or stop service, and/or for billing inquires.

FAQs for Utility Service Applications

Utility Service Disconnection

Water-Gas-Wastewater Services

Electric Service Applications




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City of Palo Alto City Hall - 250 Hamilton Ave, Palo Alto, CA 94301 | Main Telephone Number 650-329-2100 8am-5pm M-Th, Alt Fridays