Your Utilities Bill Rates
The rates for the Utilities Department are available at the following locations:
1. Electricity Rate Schedules
2. Natural Gas Rate Schedules
3. Water Rate Schedules
4. Refuse Rate Schedules
5. Storm Drain Rate Schedules
6. Wastewater Collection Rate Schedule
The Utility Users Tax remains at 5% of electricity, gas and water charges.
For FAQs about rate changes click here.
For information on connection fees:
1. Electric connection fees.
2. Natural Gas connection fees.
3. Water connection fees.
4. Sewer connection fees.
For more information on utility rates, please visit or call the Customer Service Center at (650) 329-2161.
For more information on energy and water rebates to help you reduce your usage and your bill, call Utility Marketing Services at (650) 329-2241 or look on-line at www.cityofpaloalto.org/ResRebate