Abandoned Vehicles: Hotline 275 Forest Avenue Palo Alto CA 94301 Phone: 650-329-2258, Fax: 650-617-3120 Email:
pd@cityofpaloalto.org Use Hotline to report a vehicle you believe to be abandoned
Accident (Vehicle): Reporting & Communications 275 Forest Avenue Palo Alto CA 94301 Phone: 650-329-2413, Fax: 650-617-3120 Email:
pd@cityofpaloalto.org Or contact Police Desk at 329-2406
Accounts Payable 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2399, Fax: 650-329-2580 Email:
adminsvcs@cityofpaloalto.org
Accounts Receivable (Revenue Collections) 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2317, Fax: 650-617-3122 Email:
adminsvcs@cityofpaloalto.org
ADA (Americans With Disabilities Act) 285 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2550, Fax: 650-329-2240 Email:
ada@cityofpaloalto.org
Address Change (Planning/Building) 285 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2339 Email:
planningdivision@cityofpaloalto.org Use to change residential or business address
Administrative Services 4th Floor City Hall 250 Hamilton Avenue Palo Alto, CA 94301 Phone: 650-329-2692, Fax: 650-323-1741 Email:
adminsvcs@cityofpaloalto.org Mon-Thu 7:30-5:30pm Fri 8-5pm (Closed Alt Fri)
Adobe Creek - City Staff Liaison 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2129, Fax: 650-329-2299 Email:
pwd@cityofpaloalto.org
Adult Entertainment Establishment 275 Forest Avenue Palo Alto CA 94301 Phone: 650-329-2147
Animal Services: General (Licenses, Adoption) 3281 East Bayshore Road Palo Alto CA 94301 Phone: 650-496-5971, Fax: 650-856-8591 Email:
pd@cityofpaloalto.org Open Monday -- Saturday, 11:00am - 5:30pm; closed 9/80 Fridays and holidays. After-hours emergency, 329-2413
Animal Services: Spay & Neuter Clinic 3281 East Bayshore Road Palo Alto CA 94301 Phone: 650-496-5933, Fax: 650-856-8591 Email:
pd@cityofpaloalto.org Monday - Saturday 11 am to 5:30 pm
Annexations 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2693, Fax: 650-329-2299 Email:
pwd@cityofpaloalto.org Also, for Maps and General questions, call Planning at 329-2441
Antennas/Satellite Dishes 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2441, Fax: 650-329-2154 Email:
plandiv_info@cityofpaloalto.org Also Building: 650-329-2496
Applications for Boards & Commissions 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2571, Fax: 650-328-3631 Email:
city.clerk@cityofpaloalto.org
Aquatics 1305 Middlefield Road Palo Alto CA 94301 Phone: 650-463-4929
Arastradero Preserve (Foothills Park Rangers) Page Mill Road Palo Alto CA Phone: 650-329-2423
Arborist (City Trees) 3201 East Bayshore Road Palo Alto CA 94301 Phone: 650-496-5953, Fax: 650-852-9289 Email:
pwd@cityofpaloalto.org
Arborist (Private Trees) 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-617-3145, Fax: 650-329-2154
Architectural Review Process 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2441, Fax: 650-329-2154
Interior Changes - Building 650-329-2496
Art Center (Palo Alto Art Center, PAAC) 1313 Newell Road Palo Alto CA 94301 Phone: 650-329-2366, Fax: 326-6165 Email:
ArtCenter@cityofpaloalto.org The Center is open to the public without charge from 10 a.m. - 5 p.m. Tuesday-Saturday; 1-5 p.m. Sunday; and 7-10 p.m. Tuesday-Thursday.
The Exhibition Galleries at the Center are open to the public without charge from 10 a.m. - 5 p.m. Tuesday-Saturday; 1-5 p.m. Sunday; and 7-9 p.m. Thursday.
Art In Public Places 1313 Newell Road Palo Alto CA 94301 Phone: 650-329-2227, Fax: 650-326-6165
The City of Palo Alto adopted Municipal Ordinances 2.18 and 2.26 in 1975, creating the Visual Arts Jury and establishing the Art In Public Places Program.
Asbestos - Disposal 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6980
CAPA Box Office 650-329-2623 TheatreWorks, 470 San Antonio 650-812-7550
Briones (Juana) Park - Turf Reservations Arastradero Road and Clemo Avenue Palo Alto CA Phone: 650-329-2697
General Maintenance 496-6962
Brown Bag Concert Series Lytton and Ramona Street Palo Alto CA Phone: 650-463-4940
Building Division 285 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2496, Fax: 650-329-2240 Email:
building@cityofpaloalto.org M-F 8:00 am-noon, 1:00--4:00pm
Wed. open at 9:00am
Chief Building Official Larry Perlin, 650-329-2550
Mac Saberi,
Assistant Building Official,
650-329-2368
Bus Passes (VTA) 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2317, Fax: 650-617-3122 Email:
adminsvcs@cityofpaloalto.org
Business License Tax 250 Hamilton Ave Palo Alto CA 94301 Phone: 650-329-2317 Email:
blt@CityofPaloAlto.org?subject=Website Comment about the Business License Tax
Mon-Thu 7:30-5:30pm
Fri 8-5pm (Closed Alt Fri)
Business Ownership 285 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-3118, Fax: 650-329-2240 Email:
plandiv.info@cityofpaloalto.org Contact above number if address is known; if unknown, contact Santa Clara County at 408-299-3821
Byxbee Hills Recreation Area Palo Alto CA Phone: 650-617-3156
Also referred to as the "Art Park"
Census Data - Demographics 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2441, Fax: 650-329-2154
Certificates of Compliance 285 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2151
Public Works Engineering
Child Care Services (Human Services) 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2280
Children's Library - Story Telling Festival 1275 Harriet Street, Palo Alto, CA 94301 Palo Alto CA Phone: 650-329-2436 Email:
pa.library@cityofpaloalto.org
Children's Theatre - Community Services 1305 Middlefield Road Palo Alto CA 94301 Phone: 650-463-4930, Fax: 650-324-0291
Citations: Bicycle 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2184
Citations: Equipment Sign Off 275 Forest Avenue Palo Alto CA 94301 Phone: 650-329-2406, Fax: 650-326-8819 Email:
pd@cityofpaloalto.org
City Attorney City Hall, 8th Floor 250 Hamilton Avenue, Palo Alto, CA 94301 Phone: 650-329-2171, Fax: 650-329-2646 Email:
city.attorney@cityofpaloalto.org Mon-Thu 7:30-5:30pm Fri 8-5pm (Closed Alt Fri)
City Auditor 250 Hamilton Avenue, 7th Floor Palo Alto, CA 94301 Phone: 650-329-2667, Fax: 650-329-2297 Email:
city.auditor@cityofpaloalto.org Mon-Thu 7:30-5:30pm Fri 8-5pm (Closed Alt Fri)
City Clerk 250 Hamilton Avenue 7th Floor Palo Alto, CA 94301 Phone: 650-329-2571, Fax: 650-328-3631 Email:
city.clerk@cityofpaloalto.org Mon-Thu 7:30-5:30pm Fri 8-5pm (Closed Alt Fri)
City Council and Mayor 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2571, Fax: 650-328-3631 Email:
city.council@cityofpaloalto.org Mon-Thurs: 7:30-5:30pm Fri: 8-5pm (Closed Alt Fri)
City Hall Lobby - Civic Center 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2100, Fax: 650-325-5025
Mon-Thu 7:30-5:30pm Fri 8-5pm (Administrative offices are closed alt Fri)
City Manager 250 Hamilton Avenue, 7th Floor Palo Alto, CA 94301 Phone: 650-329-2392, Fax: 650-325-5025 Email:
citymgr@cityofpaloalto.org Mon-Thu 7:30-5:30pm Fri 8-5pm (Closed Alt Fri)
Code Enforcement - Police Related 275 Forest Avenue Palo Alto CA 94301 Phone: 650-329-2147, Fax: 650-617-3120 Email:
pd@cityofpaloalto.org
Code Enforcement (Zoning/Bldg/Municipal) 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2276, Fax: 650-329-2440 Email:
plandiv.info@cityofpaloalto.org
Cogswell Plaza - Reservations Palo Alto CA Phone: 650-463-4900
Cubberley Community Center - Room Rentals 4000 Middlefield Road Palo Alto CA 94306 Phone: 650-329-2418, Fax: 650-856-8756
Room rentals at Cubberley Community Center - general information about Cubberley
Customer Service Center - General Information 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2161, Fax: 650-617-3142 Email:
cpau@cityofpaloalto.org
Development Center 285 Hamilton Ave Palo Alto CA 94301 Phone: 650-329-2496, Fax: 650-329-2240 Email:
building@cityofpaloalto.org Hours M-F 8:00 am-noon, 1:00--4:00pm Wed. open at 9:00am
Disabilities (Americans with Disabilities Act) 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2550, Fax: 650-2240 Email:
plandiv.info@cityofpaloalto.org For City facilities, 496-6900 Building/Zoning, 329-2550 ADA Act, 329-2550 Traffic Barriers, 329-2552
Dog Licenses: Purchase or Renew 3281 East Bayshore Road Palo Alto CA 94301 Phone: 650-496-5971, Fax: 650-856-8591 Email:
pd@cityofpaloalto.org
Dog Runs - Maintenance 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6962, Fax: 650-496-5925
Mitchell Park, 600 East Meadow Greer Park, 1098 Amarillo Hoover Park, 2901 Cowper
Earthquake - Emergency Preparedness (Fire Dept.) Cubberley Community Center 4000 Middlefield Road Palo Alto CA 94306 Phone: 650-617-3197, Fax: 650-424-9825 Email:
fire@cityofpaloalto.org Building Structure - Bldg., 329-2550; Hotline (for updates) 329-2420
Earthquake: Building Structure 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2496, Fax: 650-329-2240
Easements - Real Estate (Public Utility) 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2472, Fax: 650-323-1741 Email:
adminsvcs@cityofpaloalto.org Construction Permit 650-329-2662, City Property 650-329-2472
Economic Development-Redevelopment 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2604, Fax: 650-329-2154
El Camino Park - Reservations 100 El Camino Real Palo Alto CA Phone: 650-329-2697
General Maintenance, 496-6962 Banners, Code Enforcement, 329-2276
El Carmelo Elementary School 3024 Bryant Street Palo Alto CA 94306 Phone: 650-856-0960, Fax: 650-856-4817
El Palo Alto Park - Reservations Alma Street Palo Alto CA Phone: 650-329-2697
Also General Maintenance, 496-6962
Eleanor Pardee Park - Turf Reservations 851 Center Drive Palo Alto CA Phone: 650-463-4900
General Maintenance 650-496-6962
Elections - City Clerk's Office 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2571, Fax: 650-328-3631 Email:
city.clerk@cityofpaloalto.org
Electric - Underground Inspection 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6965
Electric - Upgrade 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-617-3106
Electric - Voltage Problems/Complaints 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6914, Fax: 650-496-6959
Utilities Dispatch
Electric Lines / Power Lines 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6908 Email:
cpau@cityofpaloalto.org Also, Clearing Lines, 496-6974
Electric Service - Power Outages/Emergencies 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6914, Fax: 650-496-6959 Email:
cpau@cityofpaloalto.org Clearing lines, 496-6908 Turning on/off, 329-2161 Underground, 496-6965 Scheduled overhead outage, 496-6933 Scheduled underground outage 496-6936
Emergency Services (OES), Director Mitchell Park 3750 Middlefield Road Palo Alto CA Phone: 650-617-3164, Fax: 650-424-9825 Email:
oes@cityofpaloalto.org
Employment - Human Resources 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2376, Fax: 650-329-2696 Email:
employ@cityofpaloalto.org Submit resumes online - see current job openings
Enjoy Catalog 1305 Middlefield Road Palo Alto CA 94301 Phone: 650-463-4900 Email:
enjoyonline@cityofpaloalto.org Classes, programs for children and adults, recreation, art, aquatics, Children's Theatre, Junior Museum and Zoo, dance sports, summer camps, special interest, class registration, middle school athletics
Environmental Compliance - Water (Not drinking water) 2501 Embarcadero Way Palo Alto CA 94303 Phone: 650-329-2598
Equipment (Fleet) Manager 3201 East Bayshore Road Palo Alto CA 94301 Phone: 650-496-6948
Golf Course: Club House Restaurant 1875 Embarcadero Road Palo Alto CA 94303 Phone: 650-856-0999
Golf Course: Pro Shop 1875 Embarcadero Road Palo Alto CA 94303 Phone: 650-856-0881
Graffiti - Hotline Phone: 650-496-6974
Greer Park - Turf Reservations 1098 Amarillo Palo Alto CA Phone: 650-463-4900
General Maintenance 650-496-6962
Gutter - Curb Repair 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650 496-6974, Fax: 650-852-9289 Email:
pwd@cityofpaloalto.org
Hazardous Materials - Permits/Enforcement 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2184, Fax: 650-327-6951 Email:
fire@cityofpaloalto.org Enforcement, Environmental Protection, Investigations, Spills, PAMC Title 17 (Storage), Title 15 (Permits) Also Public Works for Household Drop-Off, 496-6980; Photo Finishing and Silver, 496-6932
Historian (City) - At Main Library 1213 Newell Road Palo Alto CA Phone: 650-329-2436, Fax: 650-327-2033 Email:
pa.library@cityofpaloalto.org
Library - Main 1213 Newell Road Palo Alto CA Phone: 650-329-2436, Fax: 650-327-2033 Email:
pa.library@cityofpaloalto.org
Library - Mitchell Park 3700 Middlefield Road Palo Alto CA Phone: 650-329-2436, Fax: 650-856-7925 Email:
pa.library@cityofpaloalto.org
Library Department 270 Forest Avenue Palo Alto CA 94301 Phone: 650-329-2436, Fax: 650-327-7568 Email:
pa.library@cityofpaloalto.org
Lights - Streetlights (Outages / Repairs) 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6994, Fax: 650-496-6959 Email:
cpau@cityofpaloalto.org For Stanford Area, call Santa Clara County, 408/299-3604; for El Camino Real, call CalTrans, 557-1309; for trees blocking streetlights, call 496-5953; for underpasses, call 496-6936; for line clearing, call 496-6974
Liquor License 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2147
Lost and Found - Police Dept. 275 Forest Avenue Palo Alto CA 94301 Phone: 650-329-2406, Fax: 650-617-3120 Email:
pd@cityofpaloalto.org
Lucie Stern Community Center 1305 Middlefield Road Palo Alto CA 94301 Phone: 650-463-4900, Fax: 650-321-5612
Facility/room rentals: Mitchell Park, 329-2487; Lucie Stern, 463-4900; Cubberley, 329-2418
Manhole Covers 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6917
For noisy manhole covers, or other problems with them, contact Utilities Water-Gas-Wastewater.
Paramedics - Billing 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2320, Fax: 650-617-3122
Also billing - Fire Dept 650-329-2532
Parking Permits - Temporary Street Parking 285 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2358
For temporary street parking permits (up to 30 days - RVs, etc.) contact Code Enforcement (329-2358) first; then Revenue Collections (329-2317); then Police (329-2406)
Parking Permits (Revenue Collections) 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2317, Fax: 650-617-3122 Email:
adminsvcs@cityofpaloalto.org
Parking Structures - City 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2151
Lot J (Webster/Cowper Garage) Maintenance, 325-7787 Assessments - Planning, 329-2441 Construction/maintenance, 496-6900 Civic Center (688 spaces) - 329-2482
Parking Violations/Tickets 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2252
For parking tickets only; for all other citations, contact Palo Alto Court at 650/462-3811
Parks - Information/Maintenance 1305 Middlefield Road Palo Alto CA 94301 Phone: 650-496-6962, Fax: 650-496-5925
Parks & Golf 1875 Embarcadero Road Palo Alto CA 94303 Phone: 650-496-6962, Fax: 650-496-5925 Email:
ParksGolf@cityofpaloalto.org Everything green except trees, including tennis courts
PASCO: Palo Alto Sanitation Company 2000 Geng Road Palo Alto CA 94303 Phone: 650-493-4894, Fax: 650-493-2537
Also cubrside pickup, garbage questions, dumpsters and annual pick-ups. City Liaison, 650-496-6943
Peers Park - Turf Reservations 1809 Park Boulevard Palo Alto CA Phone: 650-463-4900
General Maintenance 650-496-6962
Permits: Building & Demolition 285 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2496, Fax: 650-329-2240 Email:
plandiv.info@cityofpaloalto.org
Permits: Encroachment 285 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2151, Fax: 650-329-2299 Email:
pwd@cityofpaloalto.org
Permits: Use and Occupancy 285 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2184
Planning and Community Environment 250 Hamilton Avenue Palo Alto, CA 94301 Phone: 650-329-2441, Fax: 650-329-2154 Email:
plandiv.info@cityofpaloalto.org Planning Department Hours (Civic Center)
Mon-Thu 7:30-5:30pm
Fri 8-5pm (Closed Alt Fri)
NOTE: For permits, visit the City's Development Center web page for location and hours of operation of the City's permit center.
Property Ownership & Address 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2441
Public Works Engineering
Public Agency Training Center 4000 Middlefield Road Palo Alto CA 94306 Phone: 650-329-2380
City of Palo Alto training classes are now offered to outside agencies and municipalities. Register for classes on website
Public Information Hotline (During Emergencies) 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2420
Recorded information regarding local emergencies
Public Works 250 Hamilton Avenue Palo Alto, CA 94301 Phone: 650-329-2295 Email:
pwd@cityofpaloalto.org Mon-Thu 7:30-5:30pm
Fri 8-5pm
Public Works Operations - General 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6974, Fax: 650-852-9289 Email:
pwd@cityofpaloalto.org After hours, or for 24-hr emergencies, call 650-329-2413
Pushcarts 270 Forest Avenue Palo Alto CA 94301 Phone: 650-329-2147
Above number for pushcarts on City streets For Civic Center Plaza, 463-4900 For private property, 329-2441
Reclaimed Water 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2598, Fax: 650-617-3142 Email:
cpau@cityofpaloalto.org
Recreation - Community Services 1305 Middlefield Road Palo Alto CA 94301 Phone: 650-463-4900, Fax: 650-321-5612
Park reservations Enjoy classes, programs (children and adults), recreation, art, aquatics Room reservations
Recycling Center 2380 Embarcadero Road Palo Alto CA 94301 Email:
recycling@cityofpaloalto.org Mon-Sun 8-5pm
Revenue Collections 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2317, Fax: 650-617-3122 Email:
adminsvcs@cityofpaloalto.org Utility bills, Tow Release Fees, Returned Checks, Development Center Fees, Budget, Comp Plan Fees, Parking Permits, WGW Permits, Council Tape Fees, Parking Questions
Rinconada Park (Picnic Reservations) 1305 Middlefield Road Palo Alto CA 94301 Phone: 650-463-4900
Also Maintenance, 496-6962
Rinconada Pool 777 Embarcadero Road Palo Alto CA 94301 Phone: 650-329-2351, Fax: 650-321-5612
Also Rinconada Pool swim hotline is (650) 463-4914
Sandbags 3201 East Bayshore Road Palo Alto CA 94301 Phone: 650-496-6974, Fax: 650-852-9289 Email:
pwd@cityofpaloalto.org 10 bags per resident vehicle per trip
Sewage Treatment Plant 2501 Embarcadero Way Palo Alto CA 94303 Phone: 650-329-2598, Fax: 650-494-3531 Email:
pwd@cityofpaloalto.org Backups or clean outs, 329-2579; Engineering questions, 329-2161; Installations/maintenance, 496-6982; Manhole cover rattles, 496-6917; Major problems, 496-6982; Rates, 329-2161; Repair/inspection, 496-6982; Use ordinance (grease and silver), 329-2598; Su
Sidewalks - Code Enforcement/Planning 3201 East Bayshore Road Palo Alto CA 94301 Phone: 650-329-2358
Bushes/trees blocking street view, 329-2520; sidewalk encroachment permit, 329-2151; inspections, 496-6929; painting address on curb, 329-2151; repairs/replacement, 496-5935
Sister Cities to Palo Alto 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2227
Palo, Leyte, Philippines Oaxaca, Mexico Enschede, The Netherlands Linkoping, Sweden Albi, France
Special Events - Community Services 1305 Middlefield Road Palo Alto CA 94301 Phone: 650-463-4953, Fax: 650-321-5612
For non-City sponsored events, contact Police liaison at 329-2459
Storm Drains 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2151, Fax: 650-329-2299
Also, Public Works Engineering for Storm Drains is 650-329-2129, After-hours problems or illegal dumping 650-329-2413
Street Cleaning 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6974 Email:
pwd@cityofpaloalto.org El Camino Real, call CalTrans 650-348-6974; for Page Mill/Oregon Expressway/Foothill Expy., Santa Clara County 408-252-6427
Street Closure - Residential Block Party 275 Forest Avenue Palo Alto CA 94301 Phone: 650-329-2147, Fax: 650-617-3120 Email:
pd@cityofpaloalto.org Also for Construction Closure, call Public Works - 329-2325 Parades, filming, other - 329-2459 Permits, Police 329-2147
Street Opening Permits 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2151
Also for Compliance, Public Works Engineering, 496-6929
Street Repair 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6974 Email:
pwd@cityofpaloalto.org El Camino Real, call CalTrans 650-348-4127, Page Mill/Oregon Expy/Foothill Expy, Santa Clara County 408-252-6427
Street Sweeping 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6974 Email:
pwd@cityofpaloalto.org
Street Work Permits 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2151
Streetlights (Outages/Repairs) 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6991, Fax: 650-493-8427 Email:
cpau@cityofpaloalto.org Also, 650-496-6994
Traffic Safety 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2520 Email:
PlanningDivision@cityofpaloalto.org General (automobile, bicycle, pedestrian) safety Transportation Division
Traffic Signals 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6991, Fax: 650-496-6959
After 3pm 650-496-6914
Traffic Signs 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6974 Email:
pwd@cityofpaloalto.org
Trails and Paths 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2136
Transportation 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2520, Fax: 650-617-3108
Bicycle/Schools 650-329-2136; Development and traffic calming 650-329-2552; shuttle questions 650-329-2568; signal lights 650-496-6991; stop signs 650-329-2425; Charleston Corridor study 650-329-2578
Truck Route Information 275 Forest Avenue Palo Alto CA 94301 Phone: 650-329-2683 Email:
pd@cityofpaloalto.org Also Transportation, 329-2520
Twilight Concerts 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-463-4940 Email:
CommunityServices@cityofpaloalto.org Summer concert series at various parks and venues throughout Palo Alto. Contact the above number for recorded information.
Utilities 250 Hamilton Avenue Palo Alto, CA 94301 Phone: 650-329-2161, Fax: 650-617-3142 Email:
UtilitiesCustomerService@cityofpaloalto.org Mon-Thu 7:30-5:30 PM
Fri 8-5pm (Closed Alt Fri.)
Utilities Emergencies 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2579
All Utilities emergencies, including gas, sewer, water mains, hydrants
Utilities Engineering 1007 Elwell Court Palo Alto CA 94303
Utilities Operations Office Municipal Service Center 3201 East Bayshore Rd. Palo Alto, CA 94303 Electric Phone: 650-496-6934 Fax: 650-493-8427 Water, Gas, Wastewater Phone: 650-496-6982 Fax: 650-496-6924 Hours: Mon-Fri 7:00-3:30pm
Utilities Rebate Program 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2241, Fax: 650-617-3190
Rebate incentive program for both citizens and commercial customers.
Utilities: Billing Questions 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2161, Fax: 650-617-3142
Utilities: Credit and Collections 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2333, Fax: 650-617-3142 Email:
cpau@cityofpaloalto.org
Utilities: Emergency (Electric) 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6914, Fax: 650-496-6959
Outages, downed poles
Utilities: Emergency (Hydrants, Gas Leaks, Wastewater, Water) 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2579
Utilities: Fiber Optic Licensing Services 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2241, Fax: 650-617-3140 Email:
darkfiber@cityofpaloalto.org
Utilities: Meter Reading 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2269
Utilities: Programs, Products & Service Offerings 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2241
Utilities: Rates, Rules & Regulations 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2161
Utilities: Renewable Energy Programs 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2241, Fax: 650-617-3140
Utilities: Safety Program 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-496-6983
Utilities: Service ON/OFF 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2161
Utilities: Underground Service Alert Palo Alto CA Phone: 800-227-2600
Utilities: Water - Safe Drinking Water Hotline 250 Hamilton Avenue Palo Alto CA 94301 Phone: 800-496-6982 Email:
cpau@cityofpaloalto.org General questions about drinking water
Utility Lines - Clearing Trees (PWO) 3201 East Bayshore Road Palo Alto CA 94301 Phone: 650-496-5953, Fax: 650-852-9280
Emergencies 650-496-6914
Van & Carpool Programs - Permits 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2136
Vending Permits - On City Plaza 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2459
Also for Private Property, call Planning, 329-2441; for Public Property (food and flowers only), call Police, 329-2147
Water - Main Breaks 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2579
Use complaints, Utilities, 329-2139; Business, 329-2161; Hookups (Customer Service), 329-2161
Water Quality Control Plant 2501 Embarcadero Way Palo Alto CA 94303 Phone: 650-494-3531
Call for flourescent light and mercury drop-off; school programs
Weed Abatement 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2184
Wells - Monitoring 250 Hamilton Avenue Palo Alto CA 94301 Phone: 650-329-2363
